Help & FAQ

Product compatibility

For Tesla and device-specific accessories, review the model, model year and variant information on the product page before ordering. If you are unsure, contact us and include your vehicle or device model.

Order and shipping questions

For shipping details, please review our Shipping Policy. If you already placed an order and need help, contact us with your order number.

Returns and order issues

If there is a problem with your order, contact us with your order number and a brief description of the issue so we can review the available options under our store policies.

Live tech support

Need help with an Apple device? SoMi Sales also offers one-on-one live tech support sessions for setup, troubleshooting and everyday questions.

Contact

Email us at somiinfo@att.net.